Your Questions, Answered
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As an International Board Certified Lactation Consultant (IBCLC), I provide comprehensive, evidence-based support for families navigating breastfeeding and infant feeding challenges. My approach is gentle, practical, and tailored to each baby and family.
Every consultation includes a detailed assessment of feeding, oral function, and infant behaviour to identify the underlying cause of feeding difficulties and create an individualised plan.
I Support Families With
Breastfeeding challenges
Painful or damaged nipples
Difficulty achieving or maintaining a deep latch
Frequent or unsettled feeding
Concerns about milk supply
Breast refusal or feeding aversion
Infant feeding and growth concerns
Slow weight gain
Sleepy or inefficient feeders
Babies who feed very frequently
Babies who struggle to stay settled after feeds
Oral function and tongue-tie assessment
Assessment for tongue, lip, or buccal restrictions
Pre- and post-frenotomy support
Oral exercises and functional feeding support
Collaboration with trusted providers when further care is needed
Complex feeding situations
Reflux and unsettled babies
Bottle feeding difficulties
Combination feeding
Pumping and returning to work
Breastfeeding multiples
What to Expect
During your consultation I will:
Take a thorough history of pregnancy, birth, and feeding
Assess your baby's oral function and sucking patterns
Observe a full feed where possible
Evaluate milk transfer and feeding efficiency
Provide practical, hands-on guidance to improve feeding
Create a clear plan so you feel confident moving forward
I also work collaboratively with other health professionals such as osteopaths, bodyworkers, paediatric dentists, and doctors when additional support may be helpful.
Follow-Up Care
Feeding challenges often improve with ongoing support. Follow-up consultations are available to review progress, adjust your plan, and support your baby as they grow and feeding changes.
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Getting started is simple. Just go to BOOK APPOINTMENT and decide on time and place, and follow the prompts. If you wish to talk to me first, just give me a call on 0450 188 411. If I don’t pick up, I will absolutely call you back - I’m probably helping another family or with my kids!
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Why am I different from other IBCLCs?
There are many wonderful IBCLCs, and each consultant brings their own experience, training, and perspective to supporting families. What makes my approach unique is the combination of professional expertise and lived experience.
Alongside my clinical training and experience as an International Board Certified Lactation Consultant (IBCLC), I have also navigated feeding challenges with my own children. I understand firsthand how overwhelming, emotional, and exhausting feeding difficulties can be. Because of this, I approach every family with deep empathy and without judgement.
My work focuses not just on positioning and latch, but on identifying the root cause of feeding difficulties
My goal is always to help you understand what is happening, feel supported, and leave with a clear, practical plan that works for you and your baby.
Most importantly, I know that every feeding journey is different. Whether breastfeeding is going smoothly or feels incredibly difficult, you deserve support that is evidence-based, compassionate, and tailored to your family.
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You can reach me anytime via my contact page or email. I aim to respond quickly—I know exactly how hard it is to be stressed out over feeding your baby.
Best email is info@villagelactation.com.au, and my number is 0450 188 411
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I am very competitively priced.
An initial consult is $230, with any follow ups $160.
A home visit will incur an extra fee.
Flange fittings and Antenatal consults are also $160.
If you need a payment plan, please reach out and discuss with me. I’m always willing to figure something out with you. I’m here to help you and your baby.
All consults include a summary email covering what we talked about and plans, referrals if needed, and support via text or email.
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One of my clients wrote this as a Google review
‘I left my first appt with Sara thinking "umm did we just become best friends?!" - step Brothers style.
It's so important to make that comfy, friendly connection with the person who will be checking out your boobs and she absolutely nails it.’While another beautiful mother wrote this
‘Meeting with Sara was like sitting down for a coffee with a friend - I’ve never felt more heard, reassured and confident after meeting with a health professional. She assessed and diagnosed both my kids tongue ties, 8 week old and 17 month old, with ease and confidence. After having significant feeding issues Sara gave us a plan going forward that suited us and our goals perfectly. She was with us every step of the way, both in appointment times and outside those appointments. I cannot recommend her services enough - she is a wealth of knowledge and honestly just an amazing person to have as apart of your village (aptly named business imo).’
I like to think I’m friendly, compassionate, and knowledgeable. I feel working with mums and their bubs is my life’s calling, and I LOVE what I do.
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You must read the Fee Schedule along with these terms and conditions. In making a booking with VILLAGE LACTATION you are accepting these Terms and Conditions and Fee Schedule.
Description of service
These Terms and Conditions relate to services provided by VILLAGE LACTATION which include; pre and post natal breastfeeding, chest feeding and lactation support and management via in person consultations, telehealth, courses, education programs and written and video media (Services).
Cancellation policy (Cancellation/Late Cancellation and ‘No Show’)
If you cancel your appointment and do not attempt to reschedule, there will be a cancellation fee applied and invoice sent. The fee is subject to how much notice is given, eg less than 12 hours, 24-48 hours, etc. However I do understand that sometimes things happen such as illnesses and emergencies, so waiving of cancellation fees is at the discretion of the Lactation Consultant.
If you cancel within 12 hours of your appointment time and do not attempt to reschedule your appointment within 48 hours of your original appointment, 100% of the appointment fee will be charged.
New appointment times are subject to availability.
If your appointment is cancelled by VILLAGE LACTATION within 48 hours of your appointment time, no financial penalty will be incurred by you.
No Show Policy
A “No Show” occurs in the event that VILLAGE LACTATION or one of their representatives, arrives at the designated appointment address at the appointment time and you are not there within 15 minutes of the appointment commencing, or you fail to present to VILLAGE LACTATION clinic address.
1. In the event of a ‘no show’ all reasonable attempts will be made by VILLAGES LACTATION to contact you and make an alternative appointment.
2. If an alternative appointment is not made within 48 hours of the original appointment time, 100% of the appointment fee plus travel costs as outlined in these Terms and Conditions will be invoiced to you and payable within 7 days and an invoice will be sent.
Dispute resolution process
VILLAGE LACTATION are committed to their clients and their customer satisfaction. If, in the event you are unhappy with the Services provided by VILLAGE LACTATION we encourage you to contact us at info@villagelactation.com.au to discuss your complaint and rectify if appropriate.
The code of professional conduct for IBCLCs along with complaint forms, disciplinary procedures and sanction list can be found at https://iblce.org/resources/disciplinary-procedures/
Limitation of Liability
To the extent permitted by law I VILLAGE LACTATION will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Indemnification
You agree to indemnify, defend and hold harmless VILLAGE LACTATION from any claim or demand, including reasonable legal fees, made by any third party due to, or arising out of, your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
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Yes! I usually have hospital grade pumps that I lend to clients in need on a temporary basis. In addition, if I recommend the use of something - such as a nipple shield or supply line - I’ll give it to you to take home. After all, the last thing you want to do is go out and hunt the item down or wait days for delivery!
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Check out my Google reviews here Village Lactation Reviews - Google Search